• Toll Free: 877-PAVO 888 | 561-392-5521
  • 6000 Glades Road, Boca Raton, FL 33431

Policies

Store Policy
If you are not satisfied, you may return any item in original condition to Pavo Real within 15 days for a refund.

Shipping Policy
Our normal shipping is UPS Ground. If you require UPS next day, or 2nd day air, it is an additional cost over already established shipping and handling. Please contact for information.

International Shipping
Shipping will be billed accordingly. Shipping outside the U.S. and Canada are subject to additional shipping. Please call the store for details.

Other Information
Pavo Real is happy to welcome you to our website. While Pavo Real has endeavored to ensure the accuracy of the information accessed via the website, Pavo Real does not guarantee or give any warranty as to the accuracy, timeliness or completeness of any information or material on the website, and declines all responsibility for technical inaccuracies or other errors. Pavo Real declines all responsibility for any difficulties encountered in accessing the site or for any communication line failure.

If you have questions or would prefer to order by telephone, please call 877 PAVO 888 Monday through Saturday - 10am to 9pm EST, or Sundays noon to 6pm.

Privacy Policy
Pavo Real has adopted this Privacy Statement in order to inform you of our policies with respect to information collected from this website. Your use of this website constitutes your acceptance of this Privacy Statement and your consent to the practices it describes.

Information Collected by Pavo Real

Automatic Collection of Anonymous Information
When you visit PavoReal.com, like when you visit most other websites, certain anonymous information about your visit is automatically logged, which may include information about the type of browser you use, the server name and IP address through which you access the internet (such as “aol.com” or “earthlink.net”), the date and time you access the site, the pages you access while at PavoReal.com, and the internet address of the website, if any, from which you linked directly to PavoReal.com. This information is not personally identifiable.

Personally Identifiable Information
Personally Identifiable Information is any information that concerns you individually and would permit someone to contact you, for example, your name, address, telephone/fax number, social security number, email address or any information you submitted to PavoReal.com that identifies you individually.
PavoReal.com will not collect any personally identifiable information about you unless you provide it. Therefore, if you do not want PavoReal.com to obtain any personally identifiable information about you, do not submit it.
You can visit and browse PavoReal.com without revealing personally identifiable information about yourself. You may also choose to disclose personally identifiable information about yourself, which may be maintained as described below. PavoReal.com may collect personally identifiable information about you from its website by methods such as the following:
 

• Registration Forms - If you are offered the opportunity to enter a promotion, to become a registered user of PavoReal.com, or to opt-in to receive PavoReal.com information, you must apply by filling out the registration form on the site. This form requires certain personally identifiable information that may include, without limitation, your name, email address, postal address, telephone number, areas of interest, product usage, and/or a unique individual password.
• Transactions and Activity - If you become a registered user or if you conduct transactions through the website, PavoReal.com collects information about the transactions you engage in while on the website and your other activity on the site. This information may include, without limitation, areas of the website that you visit, transaction type, content that you view, download or submit, transaction amount, payment, shipping and billing information as well as the nature, quantity and price of the goods or services you exchange and the individuals or entities with whom you communicate or transact business.
• Email and other voluntary communications - You may also choose to communicate with PavoReal.com through email, via our website, by telephone, in writing, or though other means. We collect the information in these communications, and such information may be personally identifiable.

Information Use
PavoReal.com may use the personally identifiable information collected through its website primarily for such purposes as:
 

• helping to establish and verify the identity of users;
• opening, maintaining, administering and servicing users' accounts or memberships;
• processing, servicing or enforcing transactions and sending related communications;
• providing services and support to users;
• improving the website, including tailoring it to users' preferences;
• providing users with product or service updates, promotional notices and offers, and other information about PavoReal.com and its affiliates;
• responding to your questions inquiries, comments and instructions;
• maintaining the security and integrity of its systems.

PavoReal.com uses the anonymous browsing information collected automatically by its servers primarily to help it administer and improve our website.

Disclosure of Information
PavoReal.com does not provide personally identifiable information to unaffiliated third parties for their use in marketing directly to you.

“Cookies”
PavoReal.com website's server, or the servers of companies that are used to operate this site, may place a “cookie” on your computer in order to allow you to use the website and to personalize your experience.
A “cookie” is a small piece of data that can be sent by a web server to your computer, which then may be stored by your browser on your computer's hard drive. Cookies allow PavoReal.com to recognize your computer while you are on its website and help customize your online experience and make it more convenient for you. Cookies are also useful in allowing more efficient log-in for users, tracking transaction histories and preserving information between sessions. The information collected from cookies may also be used to improve the functionality of the website.
Most web browser applications (such as Microsoft Internet Explorer and Netscape Navigator) have features that can notify you when you receive a cookie or prevent cookies from being sent. If you disable cookies, however, you may not be able to use certain personalized functions of this website.

Security
PavoReal.com maintains physical, electronic, and procedural safeguards to help guard personally identifiable information. If transactions are offered on the site, transaction information is transmitted to and from PavoReal.com in encrypted form using industry-standard Secure Sockets Layer (SSL) connections to help protect such information from interception. PavoReal.com restricts authorized access to your personal information to those persons who have a legitimate purpose to know that information to provide products or services to you and those persons you have authorized to have access to such information. Please be aware, however, that any email or other transmission you send through the internet cannot be completely protected against unauthorized interception.

Choice/Opt-Out
In order to provide service to you, PavoReal.com will send you communications related to your transactions, security or the administration of its website. From time to time, PavoReal.com may also wish to send you other messages or updates about PavoReal.com, our promotions and other activities. If you would prefer not to receive future email communications from PavoReal.com an unsubscribe link is provided on every communication you receive from PavoReal.com. Or you may send an email containing your request to bocaraton@pavoreal.com .

Data Quality/Access
PavoReal.com allows you to change, update, or delete the information you may provide in your optional registration form. If you would like to change, update, or delete your personal information, please send an email containing your request to bocaraton@pavoreal.com.

Changes to this Privacy Policy
PavoReal.com reserves the right to modify or supplement this policy at any time.

Contacting Us
If you have questions about this privacy statement, the information practices of PavoReal.com or your dealings with PavoReal.com, please contact Pavo Real at Town Center #1200 6000 Glades Road Boca Raton, FL 33431 toll free: 877 PAVO 888 or 561.392.5521.